Privacy Policy
Last updated October 13, 2026
This Privacy Policy explains how Lumestrum IT Services (“Lumestrum,” “we,” “us”) handles information collected through this website. It does not cover data we process for clients under a managed services agreement, which is governed by that agreement.
Information We Collect
- Information you provide. When you email us, we receive the details you choose to share, such as your name, company, email address and message.
- Technical information. Our hosting and security provider processes standard request data such as IP address, browser type and the pages requested, in order to deliver the site and protect it from abuse.
This website does not use advertising cookies, and we do not sell or rent personal information.
How We Use Information
- To respond to your inquiry and provide information you request
- To schedule and deliver assessments and services you ask for
- To operate, secure and improve this website
- To meet legal obligations
How We Share Information
We share information only with service providers that help us operate, such as website hosting and business email, and only as needed for them to perform those services. We may also disclose information when required by law or to protect our rights, our clients or the public.
Retention
We keep inquiry information for as long as needed to respond and maintain a business relationship, then delete it unless we are required to keep it longer.
Your Choices
You may ask us to access, correct or delete the personal information you have submitted by emailing hello@lumestrum.com. We will respond within a reasonable time and as required by applicable law.
Security
We protect information with administrative, technical and physical safeguards appropriate to its sensitivity, including encryption in transit. No method of transmission or storage is completely secure.
Children
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact
Questions about this policy can be sent to hello@lumestrum.com or by mail to Lumestrum IT Services, 5307 E Mockingbird Lane, Ste 575, Dallas, TX 75206.